If you have a question or even an issue, please give this section a look as it may be answered here. If you require information that is not found here, please contact us by email at [email protected], or directly by telephone at (863) 699-1812 , Monday - Friday from: 10:00 - 5:00 Est.
BEFORE INSTALLATION WE RECOMMEND YOU READ THIS OVER
Receiving your new system:
We have tested your new stereo system during the assembly process and then once again prior to shipping. We strongly recommend that you power it up and bench test it prior to installation to make sure that no damaged occurred during shipping. To do this you must have a good power source such as your vehicle's 12 volt battery or a bench power supply.
1) ALWAYS connect the RED wire on the console to the POSITIVE (+) on the battery or power source.
2) ALWAYS connect the BLACK wire on the console to the NEGATIVE (-) from the battery or power source. We do not recommend grounding to the vehicle's chassis.
3) In the event that the power cable from the console is not differentiated by color, there will be a tag present on the POSITIVE wire.
4) We supply the correct size wire with your system, never use any wire smaller in gauge than what has been sent with your radio.
Wire size for standard systems - 14 AWG
Wire size for systems with internal amplifiers - 12 AWG
AM/FM Radio:
If your unit is equipped with an AM/FM radio we have included an industry standard antenna adapter that will be exiting from the back of the console. This is NOT an antenna, but an adapter that is connected to the antenna port from the radio unit. When choosing an antenna for off-road use you must take into consideration where you will be riding. Any antenna with a high profile can be damaged or entirely removed from the vehicle by external objects such as rocks, tree limbs, etc.
Installation Considerations:
When installing your system follow the directions we have provided. Make sure that after the installation of the mounting kit and radio to the mounts that all hardware and fasteners are hand tight. We STRONGLY recommend that you use a thread-seize compound on ALL stainless Steel threads. This will limit the potential of a thread-lock situation which can be a common problem when using Stainless Steel hardware. We do not recommend the use of power tools to tighten the mounting bolts or console to the mounts.
Unwanted Vibrations or Noise:
There may be times when you will hear unwanted vibrations from your unit. Bass heavy music with long sub tones can cause the plastic backing to vibrate against your roof or some of the internal wiring components such as caps or zip ties. Most of the time, these sounds are found when we bench test the unit and we will be able to fix the problem before it leaves our warehouse. However, in the event that there are unwanted noises coming from the back of the console see how it sounds with the speakers facing you. More times than not, the sound becomes inaudible a few feet in front of the speakers. Once your system is installed, make sure the antenna adapter in the back of the console is secured and that all hardware has been hand tightened to avoid unwanted noise from those sources.
You may also hear digital noise coming from the speakers. It can range from a faint white noise to clearly audible tones when the music is paused. Most of the time, this is normal. If the tones or noise are louder than the music when it is playing, that is abnormal. All electronics that create signal, such as radios and amplifiers, also generate noise along with that. This is referred to as the signal-to-noise ratio. The higher the number (>90 dB) the less noise you will hear. The lower the number (<90 dB) the more you will hear. As these consoles are not high-fidelity systems, there will be more noise to contend with versus an in home or mobile sound system.
There are other things that can cause vibrations that have nothing to do with your console that your console may inadvertently be causing. Aftermarket roofs that are not properly designed to be secured to limit vibration are another leading cause.